Content That Works

Our Policies

Content Development & Copywriting

Once you have paid in full for any content and copywriting completed for your business or organization, it belongs to you! We do not retain the rights to any marketing content, copy or website content. Please note: formal copyright paperwork and/or documentation to protect from copyright infringement must be done by the client.

To register for a copyright for your website, blogs or other digital content, go to the U.S. Copyright Office’s online Registration Portal to complete an application under the category of “Other Digital Content.”

Payments & Invoicing

Most projects require a 50% down-payment of the projected costs at project commencement. Projects will not be initiated or added to the work schedule until down-payment is received or arrangements have been made.

If we have finished the work requested for a project, but are waiting on information from the client to complete the project, we reserve the right to invoice and request payment in full for the remainder of the project balance. Of course, we will be happy to complete the project in full, as agreed upon, once we receive your information.

Digital Marketing Packages & Plans

Our Monthly Digital Marketing plans require a minimum 6-month Agreement. Payment is required on the 1st of each month for that calendar month. We require a minimum of 30 days’ notice to cancel any monthly marketing plan.

Hourly Rates

Our hourly rate is $75 – $100/hour depending on the service being rendered. You will be notified of the hourly rate charged when an hourly work agreement is entered into.

Website Costs

Any stock images necessary for a website, not indicated in the proposal costs, will be invoiced as a separate line item on the final invoice. Stock images average $5/each.

Sometimes there are additional fees for plug-ins (software) for different site functionality that we do not anticipate at the Proposal phase. We will always discuss these costs with you, and you will be invoiced for them as part of your final invoice.

Once a new website has been designed and the layout and content completed, we will email you with a link to review your website. It is very important that you take the time to fully review your site for functionality, and to ensure we have included all your content and marketing details. While you will have another opportunity to review your site and any content added after this review, any major changes to layout or functionality at the end of a project may result in an additional charge. Typically, two-rounds of copy editing is included in website project costs, as indicated in the proposal agreement. Additional copy edits and changes may result in additional charges.

Software & Platform Membership Fees

Any ongoing/annual/monthly fees for added software are the responsibility of the client. Email-newsletter platforms such as ConstantContact and MailChimp have monthly membership fees based on list size. These costs are the responsibility of the client and billed directly between the platform and the client.

Objectionable Content Policy

Castle Media Co. has a zero-tolerance policy regarding Objectional Content. The working relationship will be terminated immediately should content include, but is not limited to: sexually explicit materials; obscene, violent, slanderous, defamatory or unlawful content; hate speech, bullying or harassment; content that infringes upon the rights of any third party, including copyright, trademark, privacy, or other proprietary right; that is deceptive or fraudulent; or that promotes the sale or use of illegal substances and activities.

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Pam & Keith Nicely

Real Estate Done Nicely

We have worked with Noelle to update our website content, add blogs to our site, and do our monthly email newsletter for us. She has added several blogs to the website that answer client questions, and demonstrate our expertise in real estate. She also designed an email newsletter for us that picks up our branding beautifully, and she wrote the monthly content for us which made getting newsletters out regularly much easier for us. We would recommend Castle Media to any business needing customized help with their marketing!

JoAnne Christman
Owner / Tint LLC

JoAnne Christman

Noelle helped me update the copy on my website for new services I was adding, and to improve my current page content. It was so worth it! I never realized how much goes into optimizing content for good search results. I enjoy writing, but I just never get the time to sit down and do it. I really felt that Noelle was genuinely interested in my business, and she captured my services and the manner in which I work with clients very well. She has since started adding blogs to my site, and helping me with various updates. She really knows her stuff!

Scott Rowley

Scott Rowley

I have worked with Noelle on various digital and print marketing projects that she was providing the marketing direction and/or copywriting for. Noelle makes project flow easier by being very organized, has great attention to detail, and is very patient. I like that her attitude is one of open communication, follows art direction, and expands on creative concepts beyond the original approach, all of which makes for a final product beyond the client expectation. I don’t hesitate to call Noelle when I need marketing and copywriting partnership on a project!

Norman Roy

Norman Roy

We had a website that was really ineffective, and Noelle worked with us to design and create a new website. She spent time with us to talk through all our services and business goals, edited what materials we had to work with, and wrote very thorough and catchy content for all the new pages. She made many recommendations for the new site that we would never have thought of for our marketing which was great! We feel our new website really represents our business. We LOVE our new site!